Refund Policy

Last updated: October 2026

Free Trial

All plans include a 30-day free trial. No payment information is required to start a trial. You will not be charged during the trial period.

Monthly Subscriptions

Monthly subscriptions are billed at the beginning of each billing period. If you cancel during a billing period, you retain access until the end of that period. No partial refunds are issued for monthly plans.

Annual Subscriptions

Annual subscriptions are billed once per year. If you cancel within the first 30 days of an annual subscription, you may request a full refund. After 30 days, no refunds are issued, but you retain access until the end of the annual period.

How to Cancel

You may cancel your subscription at any time from your account settings at buildtrackpro.app/settings/billing. Cancellation takes effect at the end of your current billing period.

How to Request a Refund

To request a refund for an eligible annual subscription, email billing@buildtrackpro.app within 30 days of your purchase with your account email and reason for the refund. Refunds are processed within 5-10 business days.

Exceptions

We may, at our sole discretion, issue refunds or credits in exceptional circumstances. Contact support@buildtrackpro.app to discuss your situation.

Contact

BuildTrack Pro LLC
Email: billing@buildtrackpro.app